Our References

On the 8th April 2009, CQC (Care Quality Commission) carried out an unannounced inspection.

CQC were very impressed with the service we offer at Auden House. A summary is quoted on the right. The full report can be read as a PDF file by clicking here.

We are proud to be listed in the Care Select brochure which is a comprehensive list of all 3 star care homes across the UK.

This is also available online at www.carechoices.co.uk

The following is an extract from the report:

What the service does well:

"People were invited to visit the home before making a decision about moving in. They provide detailed information about what they offer.
We saw staff treated residents with respect and that they worked hard to maintain people's dignity. We saw that residents and staff had a good relationship and residents confirmed this. Residents told us "they are really hard working" and "they do all they can to help us".

Staff told us that the manager and owners were supportive and approachable.

Residents told us "the food is lovely always fresh and they will make something else if you don't want the main meal".

Care plans are detailed and outline residents preferences and wishes."